1. INTRODUCTION
1.1. These Terms and Conditions (the “T&Cs”) form the basis of the agreement between you (if you are an eligible member pursuant to clause 2) and G8 Education Limited (“G8 Education”, “we”, “us” or “our”) in relation to your eligibility for, and participation in, the Team Saver program (the “program”) – a reward program through Team Saver under which G8 Education partners with some of Australia's largest retailers to reward loyal employees across Australia. Your use of the Team Saver progressive web application (the “app”) is also governed by these T&Cs.
1.2. Every member of the Team Saver program is bound by the T&Cs. It is your responsibility to read and understand them. As a member of the program, and subject to certain conditions laid out in these T&Cs, you are eligible to obtain discounts, other benefits and/or cashback rewards (“cashbacks”) when completing qualifying actions on a participating retailer’s or service provider’s website visited via the app.
1.3. By accessing the Team Saver app, registering for an account, clicking “I agree” to these T&Cs (or similarly affirming these T&Cs), shopping at one of the participating retailers or accessing a retail offer through the application, or accruing rewards by form of a cashback, you agree that the T&Cs will apply to you in respect of your participation in, and dealings with, the Team Saver program and app.
1.4. The T&Cs are effective from the date specified above and may be amended by us from time to time. Members will be directed to a copy of the T&Cs at the time of downloading the app, and registering for the program, or otherwise agreeing to the T&Cs as set out above, and material changes will be notified to members in accordance with clause 9.
1.5 Without limiting the foregoing, your use of the app and participation in the program will be subject to other terms and conditions that you are required to agree to upon registration (including those of Think Wink Pty Ltd – those terms and conditions are accessible at the following hypertext link: https://www.thinkwink.com.au/tos). Additionally, some products and services available as part of the program have extra third party retailer terms and conditions that apply in addition to these T&Cs: these will be displayed within the appropriate participating retailer’s website and you should read those terms and conditions before you use the product/service in question. We are not a party to those terms and conditions, and have no control over them. You may be required to register with the retailer to enable you to participate in a particular cashback.
2. MEMBERSHIP
2.1. To be eligible to join the Team Saver as a member who can earn rewards in the Program (“member” or “Member”), you must:
2.2. If you are under the age of 18, you need the consent of your parent or guardian to join as a Member. By using this app, you confirm you have received consent from your parent or guardian to join as a Member.
2.3. Each Member may only apply for and use one Team Saver account.
2.4. Redemption of accrued cashbacks can be made by Members only.
2.5. Eligible Members can register as a member by:
a) accessing the Team Saver app on their mobile phone (or similar compatible device) or desktop;
b) registering for an account on the app, that shall be linked to an eligible Member’s account.
2.6. Joining is free and there are generally no “out of pocket” expenses to continue as a member. The cost to debit accrued rewards into a retailer card will be covered by G8 Education but we reserve the right to change this at any time. Also note that you may be required to repay amounts (for example, if you breach these T&Cs) in accordance with these T&Cs.
2.7. If you choose not to register yourself as a member, you will not be able to take advantage of the Team Saver program.
2.8. Members may, at any time, cancel their membership under ‘Settings’ in the Team Saver app.
3. EARNING CASHBACKS
3.1. When the Member makes a qualifying purchase (in accordance with these T&Cs and any applicable participating retailer terms and conditions), the Member will start accruing cashbacks as offered by the participating retailers.
3.2. Accrued cashbacks are shown on the Member’s app after the Member makes an eligible purchase in accordance with these T&Cs and the T&Cs of participating retailers. Should you become aware of receiving a cashback that you are not eligible to receive, you must inform us at the earliest opportunity so that the transaction can be removed.
3.3. Except as stated in these T&Cs or in the T&Cs of offers made by participating retailers, there is no limit to how much members can shop (see clause 10.10, for example). The more registered Members shop with our participating retailers within the app, the more cashbacks the Members earn.
3.4. Members should check the T&Cs of the participating retailer’s offer from within the app before shopping. To take advantage of online offers, members will be required to access the participating retailer’s store via the Team Saver app and follow the instructions provided through the app. A purchase that is not made in accordance with the applicable retailer’s terms and conditions will not be eligible for cashback.
3.5. Cashbacks may not be credited to your account immediately and may take up to fourteen days for certain retailers. If this time has lapsed and your cashback is not showing in your account, you will be able to submit a claim via the Contact Us form and Team Saver will investigate that transaction for you directly with the retailer. Participating retailers may have different periods before cashbacks are paid. However, the Member’s account will show on their app both cleared and pending cashback funds.
3.6. It is your responsibility to ensure that you redeem any redeemable cashback prior to your final day of employment with G8 Education or Kiddo. You will be able to cash out any amount earned from the program over $10 in cleared funds. Withdrawals under this clause 3.6 remain subject to and conditional on the other limits and restrictions to withdrawal that are set out in these T&Cs.
3.7 Cashback amounts are published for guidance purposes only. We reserve the right to change or withdraw cashback rates at any time and without notice. In some cases, these cashback amounts are subject to change as a result of our arrangements with participating retailers, and may not be within our control. It is your responsibility to check current rates before making a purchase.
3.8 Cashback is only available from participating retailers’ websites that are visited directly via a hypertext link from the Team Saver app. If you follow a hypertext link to one retailer, then from that retailer follow a hypertext link to another retailer listed on the app, without visiting the second retailer directly from the app, cashback will not be tracked or awarded.
3.9 Eligibility for cashback offers are governed by the terms and conditions of each participating vendor. It is at the vendor’s discretion whether a cashback offer is applicable with the site's existing discounts, advertised offers or methods of payments. These are subject to change by the vendor. You should check the vendor's terms & conditions for any changes to cashback eligibility.
3.10 The tracking of cashback relies on third party systems over which we have no control. No liability will be accepted by G8 Education for failure in the tracking process on third party systems.
3.11 All cashback payments are subject to G8 Education receiving payment from the relevant participating retailer. If you return an item, or cancel a subscription before your obligations with the retailer are complete then no cashback will be awarded and cashback already credited to your account will be removed in accordance with these T&Cs.
4. ENJOYING REWARDS & WITHDRAWING FUNDS
4.1. Rewards will be made available for redemption by the Member when the rewards balance goal of $10 or more is met. If the cashback balance has not reached a minimum of $10, withdrawal functionality is not available.
4.2. The cashback status for members will be updated according to the following:
a) Redeemable: These are cleared rewards from the participating retailer. This will occur when the retailer has settled the rewards with Team Saver.
b) Pending: These rewards have not yet cleared from the participating retailer.
4.3. Where an app user has received a cashback from a retail purchase and then returns the item and receives a partial or full refund, the merchant notifies Team Saver of the return, and the debit is applied to the Member’s account. If a member account falls into arrears, any future rewards accrued will first be deducted off the debit balance until that Member falls into positive balance again. Members can see the total cashbacks accrued by logging in to the Team Saver app and checking the cashback balance on their dashboard. The displayed balance is an estimate only, and to the maximum extent permitted by law we do not guarantee the accuracy of the displayed balance.
4.4. Members may also (subject to 4.2) redeem accrued cashbacks for a digital Prepaid Mastercard® (s), when available. There is no guarantee that the digital Prepaid Mastercard® will always be available. The range of currency or products that cashbacks can be converted to may be changed without notice.
4.5 The digital Prepaid Mastercard card is issued by TCN Group Pty Ltd ABN 87 626 501 568 (“TCN”). The Mastercard card is subject to the Mastercard Gift Card terms and conditions that can be viewed at https://thinkwink.com.au/tos.
4.6 The Mastercard card is a digital Prepaid Mastercard card, just like a regular Prepaid Mastercard card but can only be used via your mobile phone digital wallet.
4.7 Once the Redemption Criteria is met, to access the Mastercard card you will need to provide a mobile phone number to TCN to receive an SMS with a link to your personalised Mastercard card via the TCN App. If you do not already have the TCN App, this link will also direct you to your App Store where you can download and install the TCN App.
4.8 You must access your Mastercard card within 3 months of receiving your SMS, or any rewards credit in the Mastercard card will be forfeited.
4.9 Once accessed, the Mastercard card can be added to a phone’s digital wallet (e.g., Apple Pay, Google Pay or Samsung Pay) and used anywhere that accepts contactless payment and Mastercard.
4.10 Your Mastercard card is valid for 12 months from the date of issue and cannot be used after expiry. Any balance that remains after the expiry date will not be available for use and will be forfeited by you.
4.11 If you notice any error relating to your Mastercard card or have a query about your Mastercard card, you should initially contact the TCN support team on 1300 375 346 Monday to Friday 9am – 6 pm or Saturday 10am – 5pm Melbourne time, or at support@thecardnetwork.com.au.
4.12 If due to technical, administrative or other error the cashback balance of your account exceeds the correct value then you must inform us at the earliest opportunity. The status codes of cashback payments in your account are for guidance only and represent our best understanding of the status of the payment. You are not permitted to request a withdrawal of funds gained from cashbacks that you know you are not eligible to receive. We reserve the right to take legal and/or other remedies to recover these payments.
5. PRIVACY AND SECURITY
5.1. Personal information is not accessible by any third parties and all data is stored and backed up on Australian servers managed by Think Wink Pty Ltd.
5.2. We will take all reasonable precautions and measures to maintain the security and privacy of your personal information and data. However, breaches of security are still possible. Therefore, we cannot guarantee that your information will be completely secure, and to the maximum extent permitted by law we cannot be held liable for any loss or damage arising out of a breach of security.
5.3. How we collect, hold, disclose and otherwise use your personal information is set out in our Team Saver Privacy Policy available under ‘Settings’ in the app. These T&Cs incorporate our Team Saver Privacy Policy. We may amend the terms of the Privacy Policy from time to time. By registering as a Team Saver member, you acknowledge you have and will be taken to have read and accepted the Privacy Policy, and understand and agree that we will collect, use, hold and disclose your personal information in accordance with its terms.
5.4. Without limiting clause 5.3, we may from time to time collect information (including personal information) about you, and you consent and authorise us and our service providers to collect that information, including:
5.5. We collect, hold, use and disclose your personal information primarily to fulfil our business functions and activities as described in our Team Saver Privacy Policy, and you consent and authorise us and our service providers to collect, hold, use and disclose that information for the purposes described in our Team Saver Privacy Policy, and for the following purposes:
5.6. In addition, you hereby provide your express consent for our service provider to monitor your registered Team Saver account for purchase transactions that appear to be eligible to earn cashbacks for the purposes of the Team Saver program and providing you with the applicable rewards for those transactions as described in these T&Cs.
5.7. If you do not want us to collect, use or disclose the information described above in this clause 5, you should not become a member of the Team Saver program or should terminate your membership.
5.8. You should satisfy yourself of a participating retailer's security and authenticity before entering your credit card or other financial details or passwords into any application or website, whether or not accessed via the Team Saver app. If you are ever unsure of an application’s or website's authenticity or security provision, you should not continue with your transaction.
6. THE TEAM SAVER APP
6.1. The Team Saver app is a progressive web application. Team Saver cannot guarantee complete working functionality for all versions. Using the app in any manner that is not supported may result in errors.
6.2. We may at any time for any reason and without notice modify, suspend, withdraw or terminate operation of or access to the app including any functionalities. We may also upgrade the app for fixes, and to add support for new functions or services. We may undertake any of those actions without incurring any liability to you.
6.3. You will not, nor will you allow third parties on your behalf to:
(a) make and distribute copies of the app;
(b) attempt to copy, reproduce, alter, modify, reverse engineer, disassemble, decompile, transfer, exchange or translate the app; or
(c) create any kind of derivative works of the app.
6.4. Other than those implied by law, and which cannot be excluded, the app is provided "as is" and "as available" without warranty of any kind. We will use reasonable efforts to make the app available at all reasonable times, however the quality and availability of the app may be affected by factors outside our reasonable control such as (without limitation) your internet connection or other network issues.
6.5. All intellectual property rights in the app, program, or in communications sent to you by Team Saver via email or otherwise in accordance with these T&Cs, are either owned or controlled by Team Saver or the third-party licensing us to use their content. Except for the creation of a temporary copy on your mobile phone (or similar compatible device) which is inherent to the process of the normal use of the app, the content and material referred to above may not be copied, reproduced, published, stored in a retrieval system, altered or otherwise used in any form or by any means, in whole or in part, without our prior written approval, or the approval of the relevant owner of the intellectual property rights.
7. COMMUNICATIONS
7.1. Unless you have opted out, you agree to us communicating with you via various channels and media (including by email, SMS, phone, mail, app notifications and by advertising on certain websites and social media). These T&Cs apply to those communications.
7.2. There are, however, some messages that we must be able to send you. These include, for example, messages relating to your membership such as changes to your account, forgotten passwords, and where necessary, updates to our T&Cs and Privacy Policy. If you do not want us to send you these communications, you may terminate your Team Saver membership via the app.
8. INTERACTION WITH OTHER BENEFITS AND LOYALTY PROGRAMS
8.1. Team Saver does not prohibit participation in other loyalty programs concurrently with participation in the Team Saver. Members should check the terms and conditions of any other loyalty programs to confirm any impact that participation in Team Saver may have on another loyalty program.
9. CHANGES TO TEAM SAVER AND T&CS
9.1. Team Saver may change, modify, suspend, or terminate these T&Cs, its Privacy Policy or the Team Saver program (or any part of any of them) at any time without prior notice and without incurring any liability to you.
9.2. Team Saver will notify you of any such change, suspension, or termination at our sole discretion on our website or through the app. We may also email you at our discretion to advanced notice of any such change, suspension, or termination.
9.3. You agree to read these T&Cs from time to time (as updated) so that you will be aware of any changes. Without limiting the foregoing, where we change the T&Cs or Privacy Policy, a copy of the revised T&Cs or Privacy Policy will be available on our website or in the app.
9.4. If you continue to use your Team Saver account you will be deemed to have accepted the amended T&Cs or Privacy Policy. If you do not agree to the changes, you should not use the app, or participate in the program, any further.
10. MEMBER OBLIGATIONS AND RESPONSIBILITIES
10.1. You must provide us with certain information about yourself to participate in the Team Saver program, and you agree to us collecting and using that information in accordance with these T&Cs and the Team Saver Privacy Policy. You may also be required to provide personal information in the app, including but not limited to information that does not personally identify you.
10.2. The information you provide to us must be true, accurate and complete.
10.3. Please keep your personal details updated via your Team Saver app. If you do not ensure your personal details are correct and up to date, we may not be able to provide you with your cashbacks, and we may cancel your membership.
10.4. It is your responsibility to keep your Team Saver account safe and secure. Please treat your Team Saver account password as your confidential information. You must take all reasonable steps to prevent unauthorised use or access to your Team Saver account and information about your membership you acknowledge that your mobile phone (or similar compatible device) or desktop, Team Saver account and personal information may subject to unauthorised access (which can result in, among other things, an increased risk of identity and financial fraud, and loss or misuse of your data) occur if you do not take these steps. You are responsible for all transactions made using your account. G8 Education is not liable for any loss or damage arising out of the unauthorised use of your account.
10.5. To the extent permitted by law, you are solely responsible for any financial liability that you incur as a result of your use of the app or participation in the program. Without limiting the foregoing, any tax, liability, or duty incurred by you arising from your use or participation in the Team Saver program or your obtaining rewards through the Team Saver program is your responsibility, and you alone will be liable for having any such tax liability assessed and paid. G8 Education recommends that members consult their accountant or tax adviser to ensure that they understand possible tax implications, if any, related to their membership.
10.6. It is your responsibility if you would like your details removed from the Team Saver account to remove those details through the Team Saver app.
10.7. You can only have one Team Saver membership (and associated account) per person, and you can’t transfer your membership or account to anyone else.
10.8. A condition of your access to Team Saver is ongoing employment with G8 Education or Kiddo. If your employment comes to an end, you will automatically lose Membership rights and access to Team Saver.
10.9. Cashbacks are personal to the Member and, unless we notify you otherwise, cannot be transferred to anyone else in any circumstances.
10.10. Cashbacks may only be collected and used for personal and household reasons only. You may not collect or use cashbacks for any purchases on a charge account (i.e. where payment is not due upon completion of the transaction but only 30 days or some other agreed period thereafter) or for any other commercial purpose (which includes not-for-profit association purposes). Cashbacks are conditional on your purchasing normal household quantities, and we reserve the right to apply purchase limits for the collection of rewards, at our discretion and without notice.
10.11 Cashback may be affected by certain settings or software products installed or used on your mobile phone (or similar compatible device) or desktop which prevent the Team Saver app or a participating retailer from tracking your actions. If a technical failure on the part of the retailer, or an incompatibility with the settings on a device, prevents us or the retailer from tracking the qualifying action then we reserve the right not to allocate cashback.
11. TEAM SAVER RIGHTS
11.1. We may refuse your application for membership for any reason.
11.2. Team Saver may reverse (i.e. debit) any cashbacks which have been allocated (i.e. credited) to you where you have returned the goods or you have been refunded for the goods or services in respect of which those cashbacks were earned.
11.3. We may also reverse cashbacks which have been allocated to you if there are any other grounds which we consider, at our discretion, justify a reversal, for instance, if the cashbacks were allocated to you by mistake (including by reason of our error) or if you earned them through unintended, deceptive, dishonest, or fraudulent means.
11.4. We reserve the right to monitor your purchase history to ensure that any cashbacks are accumulated only in the manner intended.
11.5. Team Saver gives no warranty as to the continuing availability of the Team Saver program. We reserve the right at any time without notice to: a) terminate or suspend your Team Saver membership; or b) change, terminate or suspend the Team Saver program.
11.6. Grounds for doing any of the above include (but are not limited to) if you (or someone using your Team Saver Card or account details):
11.7. On cancellation of your membership (including through requested cancellation of your membership), we may retain your membership information for record-keeping purposes and, for any other purposes permitted by our Privacy Policy.
11.8. You agree that, except to the extent that these T&Cs expressly provide otherwise, we do not need to notify you in advance, or give you any reasons, with regard to any action we take concerning your membership.
11.9. If Team Saver terminates or suspends the Team Saver program, cashbacks will be paid out to Members (or otherwise dealt with) in accordance with these T&Cs.
12. LIABILITY
12.1. You acknowledge and agree that there may be:
a) delay in issuing you with, or non-issue to you of, any cashbacks;
b) acts, errors, or omissions by us in the course of providing cashbacks (including as referred to in these T&Cs); or
c) a suspension and/or termination of the Team Saver program, including the ability for members to earn and enjoy rewards, and to the maximum extent permitted by law (and provided that nothing in these T&Cs limits your rights under the Australian Consumer Law), we will not be liable to you in any way for any cause in connection with such matters, including for any unused Team Saver cashbacks balance in your account at the time of termination.
12.2. You agree that any comments, suggestions, or recommendations you may receive from us or others as part of the Team Saver program may not be suitable, accurate or complete and you must not rely on them in a way which may give rise to any loss or damage. If you intend to rely on anything in connection with the Team Saver program, your reliance should be based solely on your own judgement, including as to the extent to which you should obtain or use any cashbacks.
12.3. Provided that nothing in these T&Cs limits your rights under the Australian Consumer Law, any liability we may have to you in negligence, breach of contract or otherwise, and all conditions and warranties as to the condition, suitability, quality, fitness or safety of any services supplied by Team Saver pursuant to these T&Cs, whether express or implied by statute, are excluded to the maximum extent permitted by law, and, where liability cannot be excluded (such as where the Australian Consumer Law applies), our liability to you will in all cases be limited to: a) the cost of re-supplying the goods or services or repairing, or paying the costs of repairing, the goods; or b) reinstating cashbacks in dispute.
12.4. For the avoidance of doubt, the above limitation of liability in our favour also applies to related bodies corporate (as defined in the Corporations Act 2001 (Cth)) of G8 Education.
13. GENERAL
13.1. In these T&Cs, unless the contrary intention appears:
a) the singular includes the plural and vice versa;
b) headings are for convenience only and do not affect interpretation;
c) dollars, cents or '$' means Australian currency;
d) a reference to 'include' or 'including' means 'including but not limited to'.
13.2. Nothing in these T&Cs affects any rights a user may have and which by law cannot be excluded, including under the Competition and Consumer Act 2010 (Cth) and under State and Territory consumer protection legislation.
13.3. If part or all of any clause of these T&Cs is illegal, invalid or unenforceable then it will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible, it will be severed from these T&Cs and the remaining provisions of these T&Cs will continue to have full force and effect.
13.4. You agree that any notice or communication we give to you pursuant to these T&Cs may be given to the email address we have recorded for you or by posting on the Team Saver website (or by push notification on the app). A notice so given shall be deemed received by the intended recipient on the date the notice is sent or posted as the case may be.
13.5. We may assign or novate or transfer in whole or part any of its rights or obligations under these T&Cs without the prior written consent of members. The agreement set out in these T&Cs is personal to you and so you may not assign, novate or sub-licence in whole or part any of your rights or obligations under these T&Cs without our prior written consent.
13.6. The T&Cs are governed by and will be construed in accordance with the laws of the State of Queensland, Australia irrespective of where the application for membership has been completed. In any action or other legal process with respect to any matter or thing in connection with these T&Cs or membership, the user submits to the non-exclusive jurisdiction of the State of Queensland.
14. CONTACT US
14.1. If you have any queries or complaints regarding the Team Saver program, please contact us at enquiries@g8teamsaver.com.
COMPETITION TERMS AND CONDITIONS
The promoter is Think Wink Pty Ltd (59 640 766 310). Competition starts 12:01am (AEDT) on 20/11/2024 to 11:59am (AEDT) on 24/12/2024. The competition is only available to registered Team Saver members who make a purchase that is eligible for cashback rewards during the competition period. Purchases which are ineligible for cashback rewards in accordance with the Team Saver Terms and Conditions, the retailer’s terms and conditions or which have a 0% cashback rate at the time of purchase are ineligible.
During the competition period, eligible entrants must visit g8teamsaver.com, log into their account and make a purchase that is eligible to receive cashback rewards.
For each eligible purchase, Team Saver members will receive one entry into the draw to win $5,000 cash.
There will be one (1) prizes available to win. Drawing of entries will be held in Melbourne, Victoria, at 2:00pm (AEDT) on 24 December 2024. The promoter will randomly draw one (1) winner who will win $5,000 cash.
The winner will be notified via the email address linked to their Team Saver account. Once the winner has provided their bank details, the $5,000 cash will be deposited into the winners bank account within two business days.
The Promoter may determine a purchase to be ineligible if the purchaser (or someone using their Team Saver account):
Team Saver Terms and Conditions apply to use of the Team Saver program.
If any dispute arises concerning the offer, the Promoter will take reasonable steps to consider the member’s point of view, taking into account any facts or evidence they put forward, and will respond fairly within a reasonable time. In all other respects, the Promoter’s decision in connection with all aspects of this offer is final.
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